“Sympathy’s easy. You have sympathy for starving children swatting at flies on the late-night commercials. Sympathy is easy because it comes from a position of power. Empathy is getting down on your knees and looking someone else in the eye and realizing
Opinion is really the lowest form of human knowledge. It requires no accountability, no understanding. The highest form of knowledge is empathy, for it requires us to suspend our egos and live in another's world.
The Biggest Communication Problem Is We Do Not Listen To Understand
The biggest communication problem is we do not listen to understand. We listen to reply. Learning how to listen means visting another world and speaking their language, putting our discomfort aside. Imago therapy is best for learning how.