The Incredible Influence of the Social Customer The 2012 American Express Global Customer Service Barometer shows that consumers who have used social media for customer service have an impressive amount of influence.
Promoting your business on social networks has numerous advantages cost-effectiveness and massive visibility, to name just a few. This Infographic visualizes the reasons why social media should be a critical component in every business strategy.
Half of Facebook’s Users Visit Multiple Times Per Day #infographic
What Works for Social Sharing - Infographic as well as some surprising results. There are differences between what works for and The study looked at factors such as punctuation, word count, time of day, and day of the week posting.
media and the customer (and potential customer) data it provides is allowing forward-thinking businesses and organizations to excel in customer engagement and service. Early adopters are seeing the benefits …